Orders over €40 qualify for free shipping

• Processing Time: 3-5 business days
• Delivery Time: 5-10 calendar days, depending on your location

• On-Site Tracking: Click on "Track Your Order" in the top menu. Enter your order number and email, or tracking number, to check the real-time status.
• Off-Site Tracking: Once your order is processed and shipped, we will send a tracking number to your email. Use this number to track your package’s location and estimated delivery time.

  📌 Note: Orders require 3-5 business days for processing before shipping. Tracking updates will be available once your package is dispatched.

We accept Visa, MasterCard, American Express, and other secure payment methods available at checkout. All transactions are processed securely.

You may request a refund within 30 days of receiving your order.

Eligible Reasons for a Full Refund:

• The item is defective
• The item is damaged upon arrival
• The item is not as described
• The item is incomplete（missing parts or accessories）

📌 If your return request does not meet the above criteria, we may not be able to process your refund.

Approved refunds will be issued to the original payment method and typically arrive within 5-7 business days after approval.

For any questions, click the Chat Icon on our website or email us at vicky2001991@outlook.com. We will respond within 24 hours.